Privacy Policy

Controller

TikAlyzer is operated by Supermoon Software, S.L., legal name SUPERMOON SOFTWARE, SOCIEDAD LIMITADA, NIF B88731120, with registered office at Calle Parque Sierra Norte, Numero 1, Bloque 1, Escalera 1, Piso 1, Puerta 1, 41015 Sevilla, Spain.

Contact for privacy requests: [email protected].

1. Information We Collect

TikAlyzer collects information you provide directly to us, such as when you create an account, upload videos for analysis, or contact us for support.

We also automatically collect certain information when you use our service, including:

  • Usage data and analytics
  • Device information and IP addresses
  • Cookies and similar tracking technologies
  • Purchase, subscription, attribution, and app event data needed to operate the service

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our AI analysis services
  • Process your video uploads and generate insights
  • Analyze the videos, images, captions, scripts and questions you submit with AI models, including models operated by third-party AI providers on our behalf
  • Communicate with you about our services
  • Ensure the security and integrity of our platform
  • Process payments, subscriptions, support requests, analytics, attribution, and legal obligations

3. Information Sharing

We do not sell your personal information. We may share data with service providers that help us operate TikAlyzer, including hosting, analytics, payments, app stores, authentication, customer support, error monitoring, attribution, and security providers.

Third-party AI providers. To generate video analyses, scores, recommendations and in-app AI replies, the content you submit (such as videos, video frames, images, captions, scripts and questions) and the context needed to answer it (such as your language and the goals you selected) is sent to and processed by third-party AI providers acting on our behalf. They process it only to return results to TikAlyzer. By using these features you consent to this processing. You can choose not to submit content, and you can ask us to delete your data as described in Section 6.

4. Your TikTok Account

Connecting your TikTok account is optional. You can use TikAlyzer without connecting it, or type your public TikTok username instead. If you connect it, you sign in on TikTok through TikTok's official Login Kit: we never see or store your TikTok password, and our access is read-only. We never post, comment, follow, message or change anything on your TikTok account.

What we receive from TikTok, only for the permissions you approve:

  • Basic profile: your TikTok account identifiers, display name and profile photo
  • Profile details: your username, verification status and profile link
  • Statistics: your follower, following, like and video counts
  • Public videos: for your recent public videos, their title or description, publication date, duration, cover image link, share link and their view, like, comment and share counts

How we use it. Only to provide the features you see in the app: your account diagnosis in onboarding, your profile statistics, your growth since you connected (we keep a daily snapshot of your statistics), your recent videos and the recommendations built on them. If you choose one of your TikTok videos to be analyzed, we fetch that public video from its TikTok link through a video download service (the same way as when you paste a TikTok link), and it is then processed like a video you upload, including by third-party AI providers as described in Section 3. We do not use your TikTok data for advertising, we do not sell it, and we do not share it with anyone except the service providers that process it on our behalf as described in this policy.

Storage and security. TikTok's access and refresh tokens are stored encrypted on our servers and are used only to refresh your own statistics and videos, roughly twice a day while your account is connected. Video cover images are not copied: we keep TikTok's link and renew it when it expires.

Disconnecting and deletion. You can disconnect at any time in the app (Profile › TikTok account › Disconnect TikTok) or from TikTok (Settings and privacy › Security › Apps and services permissions). When you disconnect in the app we revoke our access with TikTok and immediately delete the TikTok data we stored. If you remove our access from TikTok, or our access expires and is not renewed, we stop syncing and delete that data within 30 days. Deleting your TikAlyzer account also deletes it. Daily statistics snapshots are kept for at most 400 days while your account stays connected.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Object to or restrict processing where applicable
  • Request data portability where applicable

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

[email protected]

8. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Last updated: October 15, 2026